📍 Position: Customer Service Officer (CSO)
📝 Job Summary
The Customer Service Officer (CSO) is responsible for delivering excellent customer service, ensuring high levels of satisfaction, and supporting the branch’s resource mobilization efforts through the promotion and cross-selling of the bank’s products and services.
✅ Job Requirements
🎓 Educational Qualification
- BA degree in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management, or a related field from a recognized higher learning institution.
💼 Work Experience
- Minimum of 3 years of relevant Banking experience is mandatory.
🤝 Core Competencies
- Excellent communication skills
- Strong understanding of banking operations
- Proven track record in customer satisfaction
- Ability to work well in team settings and demonstrate collaboration
📌 Employment Terms
- Type: Permanent (after probation period)
- Salary & Benefits: As per the bank’s salary scale
📤 How to Apply
Interested and qualified applicants must:
- Upload one combined PDF or DOCX file containing:
- Application letter
- Updated CV
- Educational credentials (with student copies)
- Certificate of recent work experience
- Relevant training certificates
📅 Application Deadline: Within 7 working days from the date of announcement
🌐 Apply Online: Application Form
📞 Contact: 0111-26-30-42
Deadline: April 30, 2025
📌 Notes:
- Only one application per applicant is allowed.
- File size must be less than 5 MB.
- Banking experience is mandatory — only those with direct experience will be considered for exams.
- The Bank reserves the right to cancel or take any other action at any stage of the recruitment process.
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