Haile Hotels and Resorts Group vacancy announcement:


Introduction:

Haile Hotels and Resorts Group, inspired by the legendary Ethiopian long-distance runner Major Haile Gebreselassie and his famous phrase “It is Possible!”, is a leading hospitality company revolutionizing the industry across Ethiopia and East Africa. Our mission is to become the foremost indigenous hotel chain developer and operator in East Africa.


1. Financial Controller/Finance Manager

Duties & Essential Job Functions:

  • Act as the hotel’s credit manager.
  • Enforce and document controls for revenues, expenses, and asset protection, ensuring customer service is maintained or improved.
  • Maintain accurate financial and operating information, providing analysis and projections to management as needed.
  • Conduct yearly inspections and tests to ensure departmental compliance with required procedures.
  • Follow up on capital expenditures to ensure compliance with original justification and approval.
  • Adhere to deadlines for month-end reporting as required by the commercial office.
  • Seek legal counsel regarding hotel business practices and maintain awareness of relevant laws and regulations.
  • Implement and maintain accounting practices and procedures in line with commercial policies and generally accepted accounting practices.
  • Provide safekeeping for contracts, leases, and other fiscal records.
  • Recommend and maintain a delegation of authority for hotel management.
  • Perform related duties and special projects as assigned.
  • Assist Human Resources Manager with employment contracts for new employees.
  • Utilize leadership skills to maximize employee productivity and satisfaction.
  • Monitor and recommend improvements for hotel service and teamwork daily.
  • Select and develop strategies to improve guest service and efficiency.
  • Direct and manage receiving and storeroom functions.

Skill and Educational Background:

  • Minimum of a Bachelor’s degree in Finance, Business Administration, Economics, Accounting, or a related field.
  • 7 years of experience, with at least 2 years in a directorial position.
  • Hotel experience is mandatory.

Additional Skills & Attributes:

  • Ability to coordinate people and multiple tasks.
  • High integrity, confidentiality, and sound judgment in office protocols.
  • Enthusiastic and principled with a welcoming and friendly personality.
  • Excellent communication skills in Amharic and English (listening, reading, writing).
  • Strong interpersonal skills and leadership abilities.
  • Advanced level of English preferred.
  • Analytical mindset with strong attention to detail.
  • Ability to set priorities and problem-solve.
  • Excellent communication and relationship-building skills.
  • Proficient in Microsoft Excel, Word, and accounting software.

Location: Jimma


2. Front Office Manager

Major Duties and Responsibilities:

  • Manage and schedule front desk staff to provide prompt, friendly, and effective service.
  • Resolve guest inquiries and complaints professionally and graciously.
  • Monitor and analyze front office performance metrics to identify areas for improvement.
  • Develop and implement front office policies, procedures, and training programs.
  • Work closely with other department managers to ensure flawless hotel operations.
  • Forecast staffing needs and manage the front office budget.
  • Serve as a brand ambassador, providing superior hospitality to all guests.

Skill and Educational Background:

  • BA Degree in Hotel Management, Business Management, or a related field.
  • 5 years of experience as a front office manager or in a similar administrative role at four-star rated hotels.
  • Strong leadership, communication, and customer service skills.
  • Proficient in hotel management software and point-of-sale systems.
  • Ability to multitask, problem-solve, and make decisions under pressure.
  • Excellent organizational and time management abilities.

Additional Skills & Attributes:

  • Coaching and training skills.
  • Managerial skills.
  • True leadership qualities.
  • Excellent communication skills in English and Amharic.
  • Ability to work as a team and on a flexible schedule.

Location: Jimma


3. Administrative Chef

Skill and Educational Background:

  • Culinary & De’ Cuisine Degree or Diploma in food preparation.
  • Minimum of 5 years of experience in a similar role.
  • Four-star hotel experience is required.
  • Ability to prepare recipes, costing, and menu planning.
  • Capable of organizing and providing training both on-duty and off-duty.
  • Manage and control the entire kitchen hygiene and HACCP practices.
  • Excellent communication skills.
  • Ability to work as a team and on a flexible schedule.
  • Ability to manage the team and workload under pressure.
  • Eager to innovate and explore new culinary experiences.

Additional Skills & Attributes:

  • Coaching and training skills.
  • Strong communication ability.
  • Teamwork and proactiveness.
  • Detail-oriented with excellent customer service skills.

Location: Jimma


Application Process:

Candidates meeting the above qualifications are invited to submit their CV, Educational Certificates, work experience, and other credentials via email to careers@haileresorts.com.

Application Deadline: September 15, 2024


This structured format provides clear and detailed information about the job opportunities at Haile Hotels and Resorts Group.