1. Senior Customer Service Officer – Accounts I
Job Summary:
The position holder will provide front office customer service support at the branch, handling account management transactions, responding to customer inquiries, and managing cash and non-cash transactions.
Skills and Educational Background:
- Bachelor Degree in a business-related field (e.g., Accounting, Management, Economics, Business Administration).
- At least four (4) years of banking experience.
Place of Work: Diredawa District
2. Senior Customer Service Officer – Cash I
Job Summary:
The position holder will provide front office customer service support at the branch, handling account management transactions, responding to customer inquiries, and managing cash and non-cash transactions.
Skills and Educational Background:
- Bachelor Degree in a business-related field (e.g., Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology).
- At least four (4) years of banking experience.
Place of Work: Diredawa District (pool)
3. Branch Manager I (Relief)
Job Summary:
The position holder will plan, organize, lead, and control the banking activities of a branch office, ensuring adherence to operating procedures, rules, and regulations. They will coordinate sales/business development efforts and lead customer service initiatives.
Skills and Educational Background:
- Bachelor degree in accounting, management, economics, business administration, or related fields.
- Minimum of seven (7) years of relevant experience, with at least one (1) year in a supervisory post.
Place of Work: Diredawa District
4. District Relationship Officer (Conventional/IFB)
Job Summary:
Responsible for achieving business growth in Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers in the assigned district.
Skills and Educational Background:
- Bachelor Degree in business administration, banking, finance, management, or related fields.
- At least five (5) years of successful experience in banking or customer contact role.
Place of Work: West Hararge Area & Somali Area
5. Branch Manager I
Job Summary:
The position holder will plan, organize, lead, and control the banking activities of a branch office, ensuring adherence to operating procedures, rules, and regulations. They will coordinate sales/business development efforts and lead customer service initiatives.
Skills and Educational Background:
- Bachelor degree in accounting, management, economics, business administration, or related fields.
- Minimum of seven (7) years of relevant experience, with at least one (1) year in a supervisory post.
Place of Work: Harar City, West Hararge Area & Somali Area
6. Branch Manager III
Job Summary:
The position holder will plan, organize, lead, and control the banking activities of a branch office, ensuring adherence to operating procedures, rules, and regulations. They will coordinate sales/business development efforts and lead customer service initiatives.
Skills and Educational Background:
- Bachelor degree in accounting, management, economics, business administration, or related fields.
- Minimum of eight (8) years of relevant experience, with at least two (2) years in a supervisory post.
Place of Work: Dire Dawa Branch
Application Instructions:
- Applicants should fill all details on the vacancy application form and submit after completing all questions.
- Scan all relevant credentials (educational qualifications, work experience licenses, certifications, etc., as stated on the application form/CV).
- Log in to ethiojobs vacancy application website and attach the scanned documents in PDF format (mandatory).
- Applicants who do not have an ethiojobs account need to register using a personal email account.
- CVs should not be more than 3 pages and saved in PDF format (mandatory).