About the Bank
Dashen Bank was established in September 1995 and takes its name from Ethiopia’s highest peak, Mount Dashen, symbolizing excellence and ambition. Headquartered in Addis Ababa, Dashen Bank is one of the largest private banks in Ethiopia, with:
- Over 450+ branches,
- 10 dedicated Forex Bureaus,
- 400+ ATMs, and
- 950+ Point-of-Sale (POS) terminals across the country.
The bank has correspondent banking relationships with 462 banks in 70 countries and 170 cities worldwide, positioning it as a prominent player in Ethiopia’s financial landscape.
Senior Customer Service Officer – Cash I
Job Summary:
The Senior Customer Service Officer – Cash I is responsible for providing front-line customer service support at the branch. Duties include account management, responding to customer inquiries, and handling both cash and non-cash transactions efficiently and professionally.
Educational Qualifications:
- Bachelor’s Degree in Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology, or a related field.
Experience:
- Minimum of four (4) years of banking experience.
Required Competencies:
- Sound understanding of financial products and services.
- Knowledge of the bank’s accounting systems and procedures.
- Strong customer service and issue resolution skills.
- Proficiency in Microsoft Excel; working knowledge of Microsoft Visio.
Place of Work:
Gewane Branch under Adama District
How to Apply
Interested and qualified applicants can apply online through the following link:
▶️ Apply Here
For Inquiries
For support or any application-related issues, please contact:
Phone: +251 937 319 383
Dashen Bank – Adama District
Application Deadline: April 14, 2025
Note: Only shortlisted candidates will be contacted.
Let me know if you’d like a Telegram caption version or visual poster for this vacancy!