Position: Customer Engagement & Marketing – Internship
Responsibilities:
- Handle inbound and outbound calls, assisting drivers with inquiries, troubleshooting, and providing support.
- Monitor and manage customer interactions across social media platforms, ensuring prompt responses.
- Perform other tasks assigned by the supervisor to contribute to the growth of Little’s ride-hailing services.
- Participate in brainstorming sessions for innovative marketing strategies and promotional activities.
- Assist in collecting feedback from users and drivers, providing insights for service quality improvement.
Required Qualifications:
- Experience: 0 years and above (no experience required).
- Education: Open to candidates from any field of study.
- Strong communication and customer service skills.
- Ability to multitask and work under pressure.
- Basic computer skills.
Internship Period: 1 to 3 months
Employment Opportunity: Upon successful completion of the internship, candidates may be considered for a full-time position.
Note:
Candidates must have their own laptop and phone.
How to Apply:
Interested candidates who meet the above requirements are invited to submit their applications in person at the following address:
Location:
Bole Dembel, Bitweded Bahiru Abreham Tower,
9th Floor, Reception Desk.
Seize this great opportunity to start your career in customer engagement and marketing with one of Ethiopia’s leading ride-hailing companies!